The pilot-to-production gap exists because pilots optimize for the wrong things:
- 01.Pilots prove possibility: "Can AI do this?" But production requires reliability, edge cases, and failure modes.
- 02.Pilots use clean data: Production data is messy, incomplete, and constantly changing.
- 03.Pilots ignore integration: Real value requires connecting to existing systems, workflows, and people.
- 04.Pilots skip change management: People have to actually use the thing. That's harder than building it.